Frequently Asked Questions

How to Prepare for Tile Installation?

Preparing for tile installation is crucial to ensure a smooth and successful process. We will be right by your side during the consultation phase and throughout the project to make sure you have all the guidance you need. Here are some general steps to follow:

  • Clear the installation area of any furniture, appliances, or other obstacles.

  • Ensure that the subfloor is clean, level, and free of any debris or imperfections.

  • Communicate any specific requirements or preferences with our team beforehand.

  • Consider any necessary adjustments to plumbing or electrical fixtures prior to installation.

  • Lastly, ensure adequate ventilation and access to the installation area for our crew.

Installation Timeframe?

The timeframe for tile installation can vary depending on several factors, including the size and complexity of the project, the type of tile selected, and any additional customizations or design features. Generally, our team will provide you with an estimated timeframe during the consultation phase based on the specifics of your project. Rest assured, we strive to complete installations efficiently without compromising on quality craftsmanship.

Warranty Information?

At Sherman Loehr, we prioritize customer satisfaction and stand behind the quality of our workmanship. We offer comprehensive warranty coverage to provide you with peace of mind:

  • Our warranty typically covers defects in materials and workmanship for a specified period, ensuring that your investment is protected.

  • We encourage you to review the details of our warranty policy with our team during the consultation phase.

  • Additionally, we are committed to addressing any concerns or issues that may arise post-installation promptly and professionally.

What types of tiles do you offer?

We offer a wide range of tiles including ceramic, porcelain, glass, mosaic, natural stone, and custom-designed tiles to suit your unique preferences and needs.

Can I request custom designs or patterns for my tiles?

Absolutely! We specialize in creating custom-designed tiles tailored to your specific requirements. Our team will work closely with you to bring your vision to life.

What is the process for ordering custom tiles?

Ordering custom tiles is a straightforward process:

Consultation: Collaborate with our experts to define your vision for the project.

Design & Planning: Craft a customized plan for your unique project with our team.

Production: Once the design is finalized and approved, we'll begin production of your custom tiles using high-quality materials and skilled craftsmanship.

Installation: Experience impeccable execution by our Union Accredited Apprenticeship Program graduates, ensuring a flawless finish.

Do you offer maintenance tips for tile care?

Yes, we provide maintenance guidelines and tips to help you properly care for your custom tiles and ensure their longevity. We're also available to answer any questions you may have regarding tile maintenance.

Can I schedule a consultation?

Absolutely! We encourage you to schedule a consultation to discuss your project in detail, view our tile samples, and explore design possibilities with our team. Please contact us to arrange an appointment.

Explore our policies, guarantees, and warranties, ensuring peace of mind with every project.

We are dedicated to delivering exceptional results and exceeding your expectations. Our team is here to answer any further questions you may have and guide you through the process from start to finish. Contact us today to begin transforming your space with beautiful custom tilework!